This is the first of two electives in the "Welfare Focus" option for the Shelter Care Specialist Certification Program (or learners pursuing "Advanced" or "Masters" certification).
Please visit our “Certification” information pages to learn more about the Shelter Care Specialist Certification program.
Enrollment in the program is by application. Enrollment in this course is limited to students who have satisfactorily completed the two required courses, "Modern Sheltering Foundations" and "Animal Care Foundations."
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Course Catalog
Population Management
Build practical systems for managing shelter populations, reducing unnecessary intake, shortening length of stay, and helping animals move toward appropriate outcomes.
COACH-GUIDED WELFARE-FOCUS ELECTIVE
Winter 2027
January 18–March 1
Future Session
Summer 2027
Typical Availability
Offered every other term
Course overview
What to expect
Population Management is a Welfare-Focus elective in the Shelter Care Specialist Certification Program. Designed for frontline shelter professionals, the course builds a practical foundation for managing shelter populations in ways that reduce unnecessary intake, minimize length of stay, and support appropriate positive outcomes.
You’ll explore the data, systems, pathways, and daily decision-making practices that help shelters understand their population, identify barriers, and keep animals moving through appropriate pathways while supporting the people responsible for their care.
FORMAT
Online, coach-guided elective
PREREQUISITES
MSF + ACF completed
Your weekly rhythm
1
Learn
Work through focused lessons on shelter population management and operational systems.
2
Apply
Use data, planning tools, scenarios, and activities to connect concepts to your shelter.
3
Connect
Learn alongside classmates and receive guidance and feedback from the course team.
Enrollment requirements
Learners must be accepted into the Shelter Care Specialist Certification Program and must satisfactorily complete Modern Sheltering Foundations (MSF) and Animal Care Foundations (ACF) before taking PM.
Practical capability
What this course helps you build
Understand your population
Use intake, outcome, inventory, and length-of-stay information to understand what is happening in your shelter and where change may help.
Build better pathways
Strengthen intake management, pathway planning, daily monitoring, and barrier removal to support timely movement through the shelter.
Make population management routine
Use rounds, decision-making systems, and shelter software to make population management a consistent part of daily operations.
View full learning topics
- How Capacity for Care and the 4 Rights of Animal Sheltering support effective shelter population management.
- Reviewing shelter intakes, outcomes, average daily animal inventory, and average length of stay to assess current practices and identify opportunities for improvement.
- How intake management and removing barriers to outcomes affect shelter populations.
- The role of pathway planning and daily monitoring in population management.
- The basics of putting population-management techniques into practice.
- Considerations and systems for shelter decision-making.
- The role of daily Population Management Rounds and how to make them a consistent part of shelter operations.
- Using shelter software to make population management more effective and efficient.
- Building a practical pathway toward stronger population management using the concepts and tools introduced throughout the course.
A typical PM session
Sample Course Schedule
WEEKS 1–3
Week 1 · Population Management 101
Foundations for a Well-Run Shelter
Week 2 · The Numbers That Matter
Tracking Intakes, Outcomes & Length of Stay
Week 3 · Intake Without Overload
Managing Admissions & Removing Outcome Barriers
WEEKS 4–6
Week 4 · Setting Animals Up for Success
Pathway Planning & Daily Monitoring
Week 5 · Keeping Animals Moving
Making Timely Decisions for the Best Outcomes
Week 6 · Population Management Rounds
What They Are & Why They Matter
Live learning
Two live sessions during each course
Live sessions are designed to help you connect population-management concepts to the day-to-day decisions, systems, and challenges that shape shelter operations.
Connect course concepts to practice
Live meetings give learners an opportunity to explore course topics with the coaching team, ask questions, and connect course concepts to real shelter situations.
Dates vary by session
Exact live-meeting dates, times, topics, and speakers are provided to learners for the session in which they enroll.
Course completion
One final course deadline
The final completion deadline is generally one calendar month after the course ends. Exact deadlines are provided for each session.
- Complete all required course content and assignments by the final course deadline.
- Extensions are not available beyond the final completion deadline.
- Because PM is an elective, learners may continue to other eligible SCS courses even if PM is unfinished.
- To earn certification credit, an unfinished PM course must be retaken in a future session. A maximum of three total attempts is available per course..
Designed for working professionals
Course features
Flexible online access
Work through course content on the device and schedule that fit your needs.
Hands-on learning
Use practical activities and scenarios that connect population management to daily shelter work.
Practical tools
Learn systems and techniques that can support more effective daily operations.
Coach support
Receive guidance, feedback, and mentoring from the course team.
Why this course matters
Better population management supports better care
Effective population management affects nearly every part of shelter operations. Understanding how animals enter, move through, and leave the shelter can help teams identify barriers, use resources more effectively, reduce unnecessary length of stay, and support timely care and outcomes for the animals they serve.
Questions about the program?
Shelter Learniverse
For questions about enrollment, course access, prerequisites, or the Shelter Care Specialist Certification Program, email
help@shelterlearniverse.com.
Course coaching
PM coaching team
Cindi Delany, DVM, KPA-CPT, FFCP
Course Coach
Coaching support, course discussions, and feedback are available throughout each session.
Prerequisites
The following certificates are required in order to enroll in this course:
 |
ACF Certificate |
 |
MSF Certificate |
Completion
The following certificates are awarded when the course is completed:
 |
PM Certificate |